Governance Debt Index
Identify gaps in operating ownership, measures and governance that accumulate as the business grows.
Which risks and metrics can the board not see, and who owns them?
Connect board oversight to execution through KPI architecture, operating cadence, risk heatmaps and ownership models.
A 2–4 week Diagnostic Sprint reviews KPI architecture, operating cadence and ownership. It sets the priorities for stronger operating discipline and the delivery scope.
The board sees a dashboard, but it is still hard to tell who owns the next operating decision. You need measures, reviews and risk visibility that connect oversight to action rather than another reporting layer.
Identify gaps in operating ownership, measures and governance that accumulate as the business grows.
Assess how consistently operating discipline is embedded beyond individual leaders.
Underperforming centre, SLA at 85%, one large account paying penalties for three months. Governance and org structure rebuilt. SLA 85% → 95%+ in 2 months; 2× profitability and NPS 75 in 3; the penalty account added 50 FTE the next quarter.
Chirayu Vaidya, Founder & Managing Partner (NextWealth)
Method and process quality, agreed deliverables on schedule, controls installed and handed over, senior time.
Decisions within agreed timelines, staffing and access to people and data, adoption, business results.
Preconditions in every proposal: a named sponsor, decisions within an agreed number of days, and access to data and people. If the Diagnostic Sprint does not deliver the agreed outputs, we complete it at no extra fee.