How we work

    Engagement models

    The right level of operating support, from a focused diagnostic to leadership in the seat.

    The ladder of involvement

    Start with the operating need.

    Advise
    01 / Advise

    Diagnostic Sprint

    2–4 weeks, fixed fee. Answers one decision for your situation and ends with an agreed 90-day plan. If the sprint doesn't deliver the agreed outputs, we complete it at no extra fee.

    Run
    02 / Run

    Programme Delivery

    Defined scope, build–operate–transfer, measurable controls and handover.

    03 / Run

    Embedded Advisory

    Ongoing retainer, board and executive counsel, monthly operating reviews.

    Own
    04 / Own

    Fractional Leadership

    An operator in the seat, part-time.

    Fractional COO, Chief Delivery Officer or Head of AI Ops, for companies that need senior operating leadership before they need a full-time hire.

    Currently in the seat: Fractional COO & GTM Lead, LabelFort.

    The higher the model, the more decision rights we hold, and the more of the outcome we can influence.

    How we share the work

    Clear commitments on both sides

    We commit

    Method and process quality, agreed deliverables on schedule, controls installed and handed over, senior time.

    You own

    Decisions within agreed timelines, staffing and access to people and data, adoption, business results.

    Preconditions in every proposal: a named sponsor, decisions within an agreed number of days, and access to data and people. If the Diagnostic Sprint does not deliver the agreed outputs, we complete it at no extra fee.

    Every proposal is walked through live before it is sent.

    A practical first step

    Begin with a Diagnostic Sprint.

    2–4 weeks, fixed fee. Answers one decision for your situation and ends with an agreed 90-day plan. If the sprint doesn't deliver the agreed outputs, we complete it at no extra fee.

    Book a Diagnostic Sprint call

    Frequently asked questions

    A fractional COO is an operator in the seat, part-time. Fractional Leadership is for companies that need senior operating leadership before they need a full-time hire, and can also cover a Chief Delivery Officer or Head of AI Ops.

    A 2–4 week, fixed-fee Diagnostic Sprint that answers one decision and ends with an agreed 90-day plan.

    Programme Delivery is a defined-scope build-operate-transfer where we run the work and hand it over. Embedded Advisory is an ongoing retainer for board and executive counsel and monthly operating reviews.

    Fractional COO, Chief Delivery Officer or Head of AI Ops, part-time, before a full-time hire.

    We guarantee what we control: method, deliverables, controls installed and senior time. Results depend on decisions the client owns, so we write both sides' commitments and the preconditions into every proposal. Where we hold the levers, as in Fractional Leadership or Programme Delivery, part of the fee can be linked to agreed metrics.